Personal Assistance Service (PAS) | 2200 West Main Street | Erwin Square Tower | 4th Floor, Suite 400A | Durham, NC 27705 | 919-416-1PAS (919-416-1727)

Problematic Workplace Behaviors

The earlier a supervisor addresses problematic workplace behaviors with an employee, the sooner the employee can get appropriate help, and the better there chance there is that the employee's performance will approve. Issues that are ignored are likely to get worse. Supervisors with concerns about employee behaviors are advised to speak with their manager and a representative of Staff and Labor Relations at Duke Human Resources to ensure they address these issues in a manner consistent with Duke Policy. Supervisors are also encouraged to consult with a PAS counselor.


  • Multiple unauthorized absences
  • Monday and/or Friday absences
  • Cyclical patterns of attendance
  • Excessive tardiness, especially on Mondays
  • Frequent use of unscheduled vacation days to cover absences
  • Leaving work early
  • Increasingly improbable excuses for absences

"On The Job" Absenteeism

  • Frequently gone from work station/office
  • Excessive tardiness in returning from breaks
  • Long lunches
  • Frequently on telephone dealing with non-work issues

Poor Job Performance

  • Missed deadlines
  • Unexplainable alternating periods of high or low productivity
  • Decreased ability to handle complex assignments
  • Improbable and frequent excuses for poor job performance


  • Crying inappropriately or excessively
  • Extreme restlessness
  • Talking too fast or talking non-stop
  • Expressing grandiose ideas
  • Expressing paranoid ideas
  • Appears to be hallucinating

Poor Interpersonal Relationships on the Job

  • Overreaction to real or imagined criticism
  • Wide swings in mood
  • Complaints from co-workers
  • Not otherwise explained isolation or withdrawal
  • Increasingly argumentative with co-workers
  • Inappropriate borrowing of money
  • Excessively/overly friendly

Personal Habits

  • Declining attention to personal hygiene
  • Deteriorating personal appearance
  • Reporting to work in other than "normal" condition


  • Higher than expected frequency on and off the job
  • Unusual accidents
  • Reporting to work with physical signs of accidents (often unexplained)