Supervisors

PAS Supervisor Information

As a supervisor, you are in a unique position to motivate employees to seek assistance for their problems. Frequently, employees who have persistent performance or attendance problems are found to have underlying difficulties which are causing problems on the job. The supervisor can provide motivation toward health and productivity by addressing the poor performance and simultaneously offering a source of professional help.

When Should I Contact PAS?
Supervisor Newsletter

Supervisor Newsletter

The monthly PAS Supervisor Newsletter provides helpful information for supervisors on a variety of workplace-related topics including communication, performance issues, conflict resolution, team morale, and more.

Employee Performance

The role of supervising employees presents a number of challenges. High on the list of those challenges is knowing what to do to help employees who have work performance problems. There are a number of helpful strategies and resources available to supervisors to assist them in helping employees succeed in correcting work problems.

Employee Performance
Impaired Employees

Impaired Employees

It's often difficult and uncomfortable to intervene when you suspect an employee is impaired. It is helpful if supervisors know what to look for and how to proceed when they suspect an employee is impaired. We do want to be helpful and don't want to jump to conclusions.

Problematic Workplace Behaviors

The earlier a supervisor addresses problematic workplace behaviors with an employee, the sooner the employee can get appropriate help, and the better the chance the employee's performance will improve. Issues that are ignored are likely to get worse. Supervisors with concerns about employee behaviors are advised to speak with their manager and a representative of Staff and Labor Relations at Duke Human Resources to ensure they address these issues in a manner consistent with Duke Policy. Supervisors are also encouraged to consult with a PAS counselor at 919-416-1727.

Problematic Workplace Behaviors