The monthly PAS Supervisor Newsletter provides helpful information for supervisors on a variety of workplace-related topics including communication, performance issues, conflict resolution, team morale, and more.
The role of supervising employees presents a number of challenges. High on the list of those challenges is knowing what to do to help employees who have work performance problems. There are a number of helpful strategies and resources available to supervisors to assist them in helping employees succeed in correcting work problems.
It's often difficult and uncomfortable to intervene when you suspect an employee is impaired. It is helpful if supervisors know what to look for and how to proceed when they suspect an employee is impaired. We do want to be helpful and don't want to jump to conclusions.
Problematic Workplace Behaviors
The earlier a supervisor addresses problematic workplace behaviors with an employee, the sooner the employee can get appropriate help, and the better the chance the employee's performance will improve. Issues that are ignored are likely to get worse. Supervisors with concerns about employee behaviors are advised to speak with their manager and a representative of Staff and Labor Relations at Duke Human Resources to ensure they address these issues in a manner consistent with Duke Policy. Supervisors are also encouraged to consult with a PAS counselor at 919-416-1727.