Most supervisors know conflict is normal in the workplace, and responding to conflict is part of a supervisor's job, but there are important guidelines. It is not necessary to intervene in every conflict. On the contrary, it is usually better to leave employees alone and let them work it out. If supervisors involved themselves in every conflict, they would likely create more of them because it would send a message that employees need not cooperate, compromise, or work out power struggles with each other and instead let you work it out. These relationship skills can be undermined by the authority of a manager. A better tactic is often to monitor what is taking place. So, when should you intervene? Intervene when the issues pose some sort of larger risk to the organization, as in the case of harassment, discrimination, or potential for violence. Hold employees responsible for resolving conflicts. Never let them perpetuate. PAS can be a resource for supervisors when conflicts remain unresolved and you decide to speed up resolution by referring employees for additional help or getting a supervisor consult for more resources.