Personal Assistance Service (PAS) | 2200 West Main Street | Erwin Square Tower | 4th Floor, Suite 400A | Durham, NC 27705 | 919-416-1PAS (919-416-1727)

Personal Assistance Service (PAS)

Coping with Traumatic Events in the News
When a traumatic event occurs in the news, images of the event are repeated on television and captured and broadcast over social media, sometimes even as the events are occurring live. It is common for people to have strong reactions to traumatic events, including feelings of shock, anger, grief, and fear. Read more...

Money & Emotional Reactions The economy/money is likely to cause personal stress and emotional reactions when we experience bad news about the state of our finances. Read more...

Personal Assistance Service (PAS) is the faculty/employee assistance program of Duke University and Health System. Our staff of licensed professionals offer assessment, short-term counseling, and referrals to help resolve a range of personal, work, and family problems. PAS services are available at no charge to Duke faculty, staff, and their immediate family members.


An appointment to meet with a PAS counselor may be arranged by calling the PAS office at 919-416-1PAS (919-416-1727), Monday through Friday between 8:00 A.M. and 5:00 P.M.

The office is located at 2200 West Main Street, Erwin Square Tower, on the 4th floor in Suite 400A. Free parking is available around the building. Transportation is also available on the H5 Duke shuttle, which travels from Duke North, Duke South, Hock Plaza and Erwin Mill to Erwin Square Tower where PAS is located.

Co-worker problems? Watch "Dealing with Difficult Co-workers".

Duke Regional Employees

Beginning January 1, 2016, Duke Regional Hospital employees will receive EAP services from PAS. Please call 919-416-1727 to schedule an appointment.

Duke Raleigh Employees

For Duke Raleigh Hospital employees wanting EAP services, please call 800-327-2251.

"PAS carefully adheres to professional standards of ethics and confidentiality. Appointments and services are confidential to the fullest extent permitted by law. Except for danger to self or others, child abuse or neglect, or authorized legal access, no information is released without written consent of the client."